Privacy Policy

This Privacy Policy explains how Mellow ("we", "us", "our") collects, uses, and protects information when you use our services. By using Mellow, you agree to the practices described below.

Information We Collect

To provide our services, we may collect and process the following information:

• User IDs — to associate configuration and preferences with your account.
• Server IDs — to store settings on a per-server basis.
• Channel IDs — to remember channel-level configuration where relevant.
• Configuration data — settings and preferences you or server administrators define.
• Command usage — records of commands issued so we can operate and improve the service.
• Logs — technical logs used for debugging, security, and performance monitoring.

Cookies

Our website may use cookies or similar technologies to remember preferences and measure usage. You can disable cookies in your browser, though some features may not function as intended.

Third-Party Services

We may rely on third-party providers for hosting, analytics, or infrastructure. These providers process information only as needed to deliver their services and under their own privacy commitments.

Security

We take reasonable technical and organizational measures to protect information from unauthorized access, alteration, disclosure, or destruction. No method of transmission or storage is entirely secure, and we cannot guarantee absolute security.

Data Retention

We retain information only for as long as necessary to provide our services or as required by applicable law. Configuration data is retained until removed by an authorized user or administrator.

Data Deletion Requests

You may request deletion of information associated with your account or server at any time by contacting us through our official community linked below.

Children's Privacy

Mellow is not directed to individuals under the age required by Discord's Terms of Service. We do not knowingly collect information from such individuals.

Policy Updates

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last updated" date above. Continued use of the service after changes constitutes acceptance.

Contact

For questions about this Privacy Policy or a data-related request, please reach out through our Discord community.